Phil Robinson leaves a trail of cheated customers.
Phil Robinson is a big-mouthed fraud, whose crimes are enabled by other "admins". Do not get fooled, by none of them.
Robinson's servers are used to send blackmail emails. How deep is Robinson involved in the large-scale theft of customer data at sites like MySpace.com?
http://www.webhostingtalk.com/showthread.php?t=1692560Thread: [Issues with] MyCustomHosting
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01-18-2018, 12:35 AM #1
blacksystem
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[Issues with] MyCustomHosting
This is a warning message for those who are willing to purchase from MyCustomScam oh I apologize: MyCustomHosting.
That's the worst provider I ever seen and dealt with even if only for few hours.
They prices are good however, too bad they scam peoples.
I purchased a VPS and I paid for an year of subscription, after some moment I received the informations about the VPS
Too bad the VPS was unreachable, SSH not connecting at all, their online panel not working, so I decided to open a ticket for support
An hour later the "support" called me with insults and closed my account WITHOUT providing refund, only because I asked them to look why the VPS was unreachable
Even if I purchased an unmanaged VPS, I have the full right to receive a VPS fully reachable and customizable accordingly to my will
And also I have the full right to receive a refund within 14 days of purchase, accordingly with the law
Anyway, back on topic, after their insults (without any reasons), I decided to open a paypal chargeback which THEY EVEN TRY TO DISPUTE.
My consolation is that not only i get back my moneys, which obviously i will, but they'll also pay double because of the chargeback fees.
Maybe they'll learn a lesson.
To the customers, who are willing to purchase from them: don't.
Don't ever buy anything from this scam website, where the owner only care about moneys and if you ask something they cancel your account without refund.
That's called FRAUD.
Hopefully this crap provider will close soon if they keep this way.
Edit:
Unfortunately for the old customers, I've seen around by searching I'm not the only considering this company a crap provider and I am not the only one who ended up being scammed.
Beware peoples, don't gift those scammers moneys.
Last edited by blacksystem; 01-18-2018 at 12:38 AM.
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01-18-2018, 01:30 PM #2
Maple-Hosting
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Just out of curiosity - what made you choose them in the first place? There are red flags all over their website.
Looking at their Facebook page and website, it becomes clear quite quickly that the owner stopped being active since 2015.
It would be nice to see some proof of your accusations. Could you provide screenshots of how the support insulted you?
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01-18-2018, 01:52 PM #3
SenseiSteve
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I'm curious why you opt'd for an annual plan, given their reputation online?
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01-18-2018, 04:14 PM #4
blacksystem
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Quote Originally Posted by Maple-Hosting View Post
Just out of curiosity - what made you choose them in the first place? There are red flags all over their website.
Looking at their Facebook page and website, it becomes clear quite quickly that the owner stopped being active since 2015.
It would be nice to see some proof of your accusations. Could you provide screenshots of how the support insulted you?
https://prnt.sc/i2cmtg Then he closed the service, cancelled the recurring payment and kept the moneys, which I'm charging back now through paypal.
That's also the false informations he's providing to paypal:
https://prnt.sc/i2coc1 I'm looking forward to gather enough evidence and proof to lawsuit him.
Quote Originally Posted by SenseiSteve View Post
I'm curious why you opt'd for an annual plan, given their reputation online?
Because I didn't checked the hosting reputation, I just needed a cheap hosting and their prices were good.
Big mistake must say, but I learnt the lesson to check an host beforehand.
I just hope no more peoples fall on their stupid frauds.
I wonder how a scammer like Phill still got his website running and no one lawsuited him yet.
Last edited by blacksystem; 01-18-2018 at 04:18 PM.
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01-18-2018, 05:50 PM #5
Maple-Hosting
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Quote Originally Posted by blacksystem View Post
https://prnt.sc/i2cmtg Wow, so you're saying that all you did was open the ticket and that's how this Phil Robinson guy from MyCustomHosting answered?
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01-18-2018, 09:12 PM #6
steven99
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Please send a full page screenshot of that to the mods via the report (little triangle icon below your post) to confirm that ticket is indeed their system?
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01-18-2018, 09:55 PM #7
MyCustomHosting
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Ah this is where he posted. I was wondering from his threats where I would have to respond.
Customer bought a $20/yr VPS.
Here is his ticket. All times are GMT.
Posted on Wednesday 17th January at 12:58
As the title says I cannot access the VPS because:
1) the firewall blocks the port 22 and thus I cannot connect with putty
2) the SSH console its not working on the vps panel as it says "SSH will only work if java is installed and enabled"
I have java, still not work.
So I cannot use the VPS.
Can I have the firewall turned off so I can login with putty?
Posted on Wednesday 17th January at 13:16
Ok I got the console to work, however, it gives the same result as putty = cannot connect to the server for timeout.
I can't use the vps?
How am supposed to work with it?
Posted on Wednesday 17th January at 13:28
I give few hours for you to resolve the issue, since it's your end server-fault.
If the issue isn't solved i'll just chargeback and cancel it and look for another provider, as i'm in need of a fast service.
So I cancelled his service and informed him if a refund was approved it would be provided within 3-5 business days, in line with out TOS/AUP.
Phil Robinson
Posted on Wednesday 17th January at 14:40
And that's how your account gets terminated, if a refund is approved it will be sent in 3-5 business days.
Good luck, I'll be providing all this information to other hosts so they can steer clear of your ********. Have a wonderful day.
His replies further.
Posted on Wednesday 17th January at 21:59
And thats how the payment will be chargeback so you also pay the chargeback fees
And I will public post all this ******** all over the forums so peoples avoid your **** hosting
Good luck with no selling anymore
Posted on Wednesday 17th January at 22:36
Oh and also, please do give my informations to other hosts, so they will laugh at you while i stick up your ass a lawsuit for privacy violation. Hope you have enough vaseline
Posted on Thursday 18th January at 19:40
Nothing has been shipped to me, I cannot use the product I bought, may I have support regarding it?
So if you have read this far, I'm not sure I need to say more. I have no problem providing proof to anyone who needs it.
His paypal dispute was in there somewhere but honestly it didn't matter, it was after the service was terminated. We do not provide an immediate refund as it's bit of before where a customer has spammed with the IP or otherwise.
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01-18-2018, 09:58 PM #8
MyCustomHosting
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Quote Originally Posted by blacksystem View Post
https://prnt.sc/i2cmtg Then he closed the service, cancelled the recurring payment and kept the moneys, which I'm charging back now through paypal.
That's also the false informations he's providing to paypal:
https://prnt.sc/i2coc1 I'm looking forward to gather enough evidence and proof to lawsuit him.
Because I didn't checked the hosting reputation, I just needed a cheap hosting and their prices were good.
Big mistake must say, but I learnt the lesson to check an host beforehand.
I just hope no more peoples fall on their stupid frauds.
I wonder how a scammer like Phill still got his website running and no one lawsuited him yet.
You joking right? Good use of chrome developer tools there. Holy jesus. Mods please contact me.
@steven99 contact me.
I'd love to know who else I've scammed :/
Last edited by MyCustomHosting; 01-18-2018 at 10:10 PM.
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01-18-2018, 10:10 PM #9
blacksystem
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Quote Originally Posted by Maple-Hosting View Post
Wow, so you're saying that all you did was open the ticket and that's how this Phil Robinson guy from MyCustomHosting answered?
Exacly, I opened the ticket because the VPS was broken and nothing was actually delivered to me.
Since when hosters give a VPS which you cannot access to? That's just fraud.
However, I opened the ticket and as you can see that was his reply.
Quote Originally Posted by steven99 View Post
Please send a full page screenshot of that to the mods via the report (little triangle icon below your post) to confirm that ticket is indeed their system?
You mean this?
https://prnt.sc/i2gpgx 0 Not allowed!
01-18-2018, 10:15 PM #10
blacksystem
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Quote Originally Posted by MyCustomHosting View Post
Ah this is where he posted. I was wondering from his threats where I would have to respond.
Customer bought a $20/yr VPS.
Here is his ticket. All times are GMT.
So I cancelled his service and informed him if a refund was approved it would be provided within 3-5 business days, in line with out TOS/AUP.
His replies further.
So if you have read this far, I'm not sure I need to say more. I have no problem providing proof to anyone who needs it.
His paypal dispute was in there somewhere but honestly it didn't matter, it was after the service was terminated. We do not provide an immediate refund as it's bit of before where a customer has spammed with the IP or otherwise.
Quote Originally Posted by MyCustomHosting View Post
You joking right? Good use of chrome developer tools there. Holy jesus. Mods please contact me.
@steven99 contact me.
I'd love to know who else I've scammed :/
Yes go on with fake informations, all this crap to keep $20.
Are you a homeless?
Well you are committing scam and fraud even more.
Please keep going so I can include all this crap in my lawsuit.
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01-18-2018, 10:18 PM #11
MyCustomHosting
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Quote Originally Posted by blacksystem View Post
Exacly, I opened the ticket because the VPS was broken and nothing was actually delivered to me.
Since when hosters give a VPS which you cannot access to? That's just fraud.
However, I opened the ticket and as you can see that was his reply.
You mean this?
https://prnt.sc/i2gpgx Wheres the rest of the image? Your are a master at google developer tools m8. Send the original ticket image. BTW your message will be at the top Because you replied last heh
Here's the actual ticket. In it's fullness, nothing cropped or otherwise..
https://prnt.sc/i2gryx Edit: Stop with the lawsuit crap lol. Your not even in the same country as I am. I'll likely donate your $20 to child play charity, I do that in these situations. Have a wonderful day knowing your money is helping some children.
Edit 2: Proof you are a liar... Where is your original ticket reply? You edited out way too much man. The screenshot you have provided, and I saved just incase.... Has no original reply from you. And you messed up the time stamps. You replied before I did somehow. Mr time machine. Why don't you go back in time and save us all this mess.
Last edited by MyCustomHosting; 01-18-2018 at 10:30 PM.
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01-18-2018, 10:28 PM #12
blacksystem
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Quote Originally Posted by MyCustomHosting View Post
Wheres the rest of the image? Your are a master at google developer tools m8. Send the original ticket image. BTW your message will be at the top Because you replied last heh
Here's the actual ticket. In it's fullness, nothing cropped or otherwise..
https://prnt.sc/i2gryx Edit: Stop with the lawsuit crap lol. Your not even in the same country as I am. I'll likely donate your $20 to child play charity, I do that in these situations. Have a wonderful day knowing your money is helping some children.
Good job with photoshop adding crap at the page.
I never said those things.
And don't worry I'll get back my $20 and you'll also pay chargeback fees.
And yes I sent all this crap to police and filled a lawsuit
Have fun with the law now, see you in court.
Keep going providing fake informations please, so I can add more stuff into it.
Go on, fraud scammer.
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01-18-2018, 10:32 PM #13
MyCustomHosting
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Where is your original ticket reply? You edited out way too much man. The screenshot you have provided, and I saved just in case.... Has no original reply from you. And you messed up the time stamps. You replied before I did somehow. Mr time machine. Why don't you go back in time and save us all this mess.
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01-18-2018, 10:40 PM #14
blacksystem
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Quote Originally Posted by MyCustomHosting View Post
Where is your original ticket reply? You edited out way too much man. The screenshot you have provided, and I saved just in case.... Has no original reply from you. And you messed up the time stamps. You replied before I did somehow. Mr time machine. Why don't you go back in time and save us all this mess.
You need a new pair of glasses kid.
Why don't you go back to school so maybe you learn something?
I sent the ticket at 13:16 as its clearly visible, and you replied at 14:40, as its cleary visible
And you commited fraud.
Wow such an amazing person you are, use the search button maybe and you'll see how good you are, yeah, good on scamming peoples and committing fraud.
Good luck with police, again, they certainly will like all your crap replies
I'm recording everythng
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01-18-2018, 10:44 PM #15
MyCustomHosting
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Eh read the threads you found, this will end up the same way.
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01-18-2018, 10:47 PM #16
blacksystem
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Quote Originally Posted by MyCustomHosting View Post
Eh read the threads you found, this will end up the same way.
With me bringing you to court and putting a lawsuit <<play nice>>
With me getting back my $20 and you have to pay double cause fees?
With me proving you are just a fraud kiddo trying to do adult business because you saw your dad doing it?
Yes it will
Last edited by anon-e-mouse; 01-19-2018 at 12:09 AM.
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01-18-2018, 11:25 PM #17
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Am I reading LET?
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01-18-2018, 11:46 PM #18
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@blacksystem nobody buys your fake story and fake threats of lawsuits and police. This forum has seen 700,000 members and you are not the first person to make fake threats and fake stories, and run around with a vendetta over a cancellation after a chargeback threat. We've seen all kinds of people here, fraudster customers and scammer providers. We are pretty good at noticing the patterns and understanding who has the fake story.
Please, please go to police for this so they can laugh at your face.
Last edited by Harzem; 01-18-2018 at 11:49 PM.
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01-19-2018, 12:45 AM #19
anon-e-mouse
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Quote Originally Posted by MyCustomHosting View Post
Here's the actual ticket. In it's fullness, nothing cropped or otherwise..
https://prnt.sc/i2gryx So nobody responded to his queries before he got impatient?
Work hard and be patient. The rest will follow.
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01-19-2018, 12:50 AM #20
MyCustomHosting
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Quote Originally Posted by anon-e-mouse View Post
So nobody responded to his queries before he got impatient?
I'm the only employee, well owner. You are correct.
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01-19-2018, 12:50 AM #21
Harzem
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Quote Originally Posted by anon-e-mouse View Post
So nobody responded to his queries before he got impatient?
Check the times, all queries within a total of 30 minutes, according to the image.
█ Fraud Record - Stop Fraud Clients, Report Abusive Customers.
█ Combine your efforts to fight misbehaving clients.
█ HarzemDesign - Highest quality, well designed and carefully coded hosting designs. Not cheap though.
█ Large and awesome portfolio, just visit and see!
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01-19-2018, 01:01 AM #22
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I have been with MyCustomHosting for 9 months I have a Easter Special VPS with them.
Service has been great over the months, had a issue with rDNS at the start which was fixed promptly at MyCustomHosting end.
Phil was quite helpful in any requests I asked, not that I needed that much support.
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01-19-2018, 01:01 AM #23
MyCustomHosting
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Quote Originally Posted by Unix-Aussie.Host View Post
I have been with MyCustomHosting for 9 months I have a Easter Special VPS with them.
Service has been great over the months, had a issue with rDNS at the start which was fixed promptly at MyCustomHosting end.
Phil was quite helpful in any requests I asked, not that I needed that much support.
Thank you for the kind words!
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01-19-2018, 01:03 AM #24
blacksystem
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Quote Originally Posted by anon-e-mouse View Post
So nobody responded to his queries before he got impatient?
According to a -fraud- hoster image who photoshop it. Yeah sure
Quote Originally Posted by Harzem View Post
Check the times, all queries within a total of 30 minutes, according to the image.
Whatever dude, you wanna be scammed? you wanna be fraud? Yeah go buy from him.
I'm done with you kids, you like to lose moneys? Your business not mine.
I already got back my $20 so whatever kid.
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01-19-2018, 01:04 AM #25
anon-e-mouse
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Quote Originally Posted by Harzem View Post
Check the times, all queries within a total of 30 minutes, according to the image.
I was referring to the first three.
Work hard and be patient. The rest will follow.
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01-19-2018, 01:29 AM #26
Harzem
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Quote Originally Posted by anon-e-mouse View Post
I was referring to the first three.
Me too, aren't those within 30 minutes?
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█ Combine your efforts to fight misbehaving clients.
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01-19-2018, 01:57 AM #27
anon-e-mouse
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Quote Originally Posted by blacksystem View Post
I already got back my $20 so whatever kid.
Okay, any further issues, please open a ticket with the host.
Work hard and be patient. The rest will follow.
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